BizCoud.Asia BMO POS System Feature Guide

Call POSMarket today at 1 800 87 7061 to find out more about other POS System features

We strongly encourage you to contact us for the initial installation to help you start faster.

  1. Register and download POS from POSMARKET
    1. Activate POS
      1. Make sure the internet connection active
      2. Click “Activate” Below the login button
      3. Registration box pop up, click “Activate”.
    2. Update POS
      1. Go to
      2. Go to “Download” > Software, Driver & Brochure
      3. Download the latest BizCloud POS
      4. Before installing, open Bizcloud POS > System Tab > Click Backup now
      5. Close Bizcloud POS
      6. Run the downloaded file & Install the latest version, done.
    3. Contact online support
      1. Malaysia toll-free – 1800 877 061
      2. Operation hour
        Monday – Friday 9 am – 8 pm
        Saturday 9 am – 6 pm,
        Sunday 2 pm – 6 pm
    4. Feature add on
      1. Make sure the internet connection is active
      2. Open Bizcloud POS, click the “Pay” button. It will direct you to a webpage
      3. Click modules you need,
      4. Click “Pay Offline Client”
      5. Make Payment online
      6. Repeat step from 1. a, done.
    5. Where is the Company Code
      1. Open Bizcloud POS, click the “Setting” button
      2. Enter admin login ID & Password
      3. Company code will be at the bottom after company ID in General Tab
    6. Multiple operation hour
      1. Open Bizcloud POS, click the “Setting” button
      2. Go to the General tab & click Attendance/Time
      3. Set your operation hour & click “Force Daily End hour”, re-login Bizcloud POS, done
  2. Receipt
    1. First receipt
      1. Open Bizcloud POS & Login
      2. Click an item/scan a barcode
      3. Enter payment value in tendered
      4. Click Cash, done
    2. Reprint
      1. Go to Receipt Tab & click Receipt List
      2. Search receipt date & receipt number
      3. Right-click on the receipt
      4. Select Reprint, done
    3. Perform discount
      1. Open & Login to Bizcloud POS
      2. Itemized Discount – Select an item& click on the “DISC” / % column
      3. Receipt Discount – After entering all items, click the “DONE” button on the right
      4. Click “Extra Discount” on the left
      5. Enter your discount, done.
    4. Void
      1. Go to Receipt Tab & click Receipt List
      2. Search receipt date & receipt number
      3. Right-click on the receipt
      4. Select void & key in Admin ID & Password
      5. Choose whether the customer return the item
      6. Choose whether refund made to customer
      7. Enter reason
      8. Voided receipt will be shown in grey colour
    5. Real delete for optimization
      1. Go to System Tab > Click Backup now
      2. Go to Receipt Tab & click Receipt List
      3. Search receipt date & receipt number
      4. Select all/multiple receipts for delete
      5. Click “Receipt” tab > select Delete Receipt
      6. Click Confirm to delete, do
    6. Design own receipt layout
      1. Go to Receipt Tab > Report Designer
      2. Click Designer, create your own receipt layout/report, done
    7. Service charge
      1. Go to system, POS Setting,
      2. Click TAX/VAT/GST
      3. Enter your Service charge details
      4. Click Enable Service Charge, click Save
      5. Re-login, done
    8. SST
      1. Go to system > POS Setting
      2. Click TAX/VAT/GST, enter your SST details
      3. Click enable Tax, click Save
      4. Re-login, done
    9. GST
      1. Go to system > POS Setting
      2. Click TAX/VAT/GST, enter your GST details
      3. Click enable Tax, click Save
      4. Re-login, done
    10. Partial payment
      1. Select Item, enter amount customer paid
      2. Click order, done
      3. Edit the receipt for the next payment.
    11. Different payment type
      1. Select item, click Other
      2. Select payment types & enter details
    12. Assign service by
      1. Select item, Tick Check box for the item beside “Serv by”
      2. Click “Serv by” & select the employee name
      3. One Receipt/Item may be assigned with different/several employees, done.
    13. Combine and split receipt
      1. Combine Receipt, create order
      2. Go to the receipt tab & click combine receipts
      3. Search receipt & select receipt on both columns, click combine, done
      4. a combined receipt will be shown in grey.
    14. QR code for item purchase
      1. Go to Inventory > Inventory list
      2. Create New Item with a barcode
      3. Item will be created with QR Code
      4. Right-click on the QR code & save
      5. The customer scan the QR Code and made an order online
      6. Go to Receipt > QR Code online order
      7. Search date & Check order
      8. select confirm/reject an order, done
    15. Set receipt header
      1. Go to System > POS Setting
      2. Select Receipt tab, enter Header Details
      3. Upload Image for a logo (A4 on the Left, 80mm on the Right)
      4. Check Use Header/ Use Image
      5. Save, done
    16. Delete/inactivate item
      1. Go To inventory > inventory list
      2. Search & select item
      3. Right-click item to edit
      4. Set Active/Inactive (bottom on the left)
      5. Save, done
      6. Deactivate items won’t be shown in the inventory list
    17. Serial control
      1. Go to inventory > inventory list
      2. Create item > Select TRUE for Serial control, click receive
      3. Enter Serial Number/IMEI/Remarks
      4. Quantity will be added based on Serial Number/IMEI entered
      5. Click apply to receive, done
    18. Physical control, reorder level
      1. Go to inventory > inventory list
      2. Create item > Select TRUE for Physical Check & enter reorder level (Quantity)
      3. Alert will pop up if reaches reorder level
      4. POS won’t allow receipt creation if the quantity sold exceed item’s physical level
    19. Item expiry date
      1. Go to inventory > inventory list
      2. Create item > Select TRUE for MFG expiry control
      3. Receive item (must enter expiry date)
      4. Alert will pop up once the expiry date near
    20. Adjust receipt font size
      1. Go to System > POS setting
      2. Click on Receipt list/ layout
      3. Click Configure
      4. adjust font size according to then Save
    21. 58 mm, 80 mm, A4 receipts
      1. Go to system > POS setting
      2. Click on Receipt List/ layout
      3. configure your printer setting & details
      4. 58mm & 80mm share the same configuration
  3. Cash drawer
    1. Open
      1. Operation > Open Cash Drawer
    2. Setup
      1. no driver is needed for the cash drawer
      2. directly connect the RJ9 to the back of the receipt printer and during the printing process, the cash drawer will automatically be triggered and open
      3. if a receipt printer is not being used, one can always opt for a Cash Drawer Trigger.
  4. Interface
    1. Arranging
      1. Go to system > interface
      2. Choose layout preferences & click save
      3. Re-login the system to see changes
    2. Create payment shortcut
      1. System > Payment Setting
      2. In the middle bottom part of the page, select the desired shortcut and tick the Separate Button for Easy Access
    3. View alerts
      1. The alert button is at the top right
      2. Go to System > Interface to enable the Alert button if the button can’t be found
      3. To remain the alert, just close the form
      4. if wish to clear the alert just click all read
      5. Can choose to print out the alert
    4. Setup keyboard binding
      1. System > Key Binding
      2. Select the process that needs to be bound, and press the desirable key, and save.
    5. Login method
      1. Username & password
      2. RFID card
      3. Magnetic card
    6. Setup webcam snapshot with receipt
      1. Go to Setting on the login page > Webcam
      2. Select the desirable webcam, save.
  5. Reports
    1. Generate summary report
      1. Reports are at Receipts > Reports
    2. Auto email sending
      1. Email details can be set under System > Vocotext Email Setting
      2. Under General, select the report that you would like to receive
      3. Under Email, key in the necessary details
    3. Design own report
      1. DIY report is at Receipts > Report Designer
  6. Item
    1. Import
      1. At inventory list, Item > Import Items
      2. the template can be downloaded for reference
      3. CSV files must be saved separately in UTF-8 format
    2. Create category
      1. Inventory list > Item Setup > Category
      2. Child category is supported
    3. Create item
      1. On the main page, under Item > New Item
    4. Set-Item
      1. Go to the inventory list
      2. Create a new item with a set price
      3. Go to Set Tab, create a set name & select the corresponding item
      4. attach set item & click save, done
    5. Stock adjustment
      1. At inventory list, right-click item to be adjusted, and select Stock Adjustment
      2. Once on the Adjustment summary page, hit the Adjust button.
      3. Enter the desired quantity and hit save
  7. Item price
    1. Edit
      1. In the inventory list, double click the item, you will be presented with multiple settings of that selected item.
    2. Multiple prices for the item
      1. Under the item edit page, select the Prices tab
      2. Select the default pricing, make necessary changes, and hit Insert.
    3. Change price on the fly
      1. Setting can be found under the item edit page.
      2. Once the item is selected in a transaction, a pop-out window will appear to let you enter the desirable price.
  8. Item option
    1. Create options
      1. At inventory list, under Item > Item Option
      2. Hit NEW, key in the item option name and price (if any), and hit SAVE
      3. After saving, select the newly added item option, and select the item to be included with the option, and hit SAVE.
  9. Barcode
    1. Create custom barcode
      1. Customer unique barcode can be generated for each item using the Generate button in the item edit page
    2. Print many barcodes
      1. In the inventory, select the item to be printed, and click Barcode > Print Barcode
      2. Make the necessary changes on the setting, as well as the quantity to print under the COPY column, and hit PRINT
    3. Barcode set
      1. Weight scale barcode label set is under Barcode > Barcode Set in the inventory list.
      2. Hit NEW, key in necessary details, SAVE.
      3. Create/edit item for correct barcode sett
  10. Printer
    1. Set one printer
      1. System > POS Setting > Printer
      2. Select the desirable printer under each category, and hit Save
    2. Set multiple printers
      1. System > POS Setting > Printer
      2. Select the desirable printer for each item printer then click save
    3. Item print to a different printer
      1. Under Category Printer Settings, pair the category with the correct printer unit, and hit Add. Once done, hit Save.
  11. Admin user/employee
    1. Create
      1. Go to Human Resource Management
      2. Click Employee > employee list
      3. Click Duplicate
    2. Setup user permission
      1. Go to Human Resource Management
      2. Click Employee > employee list
      3. Select Permission
      4. Edit Permission & click save
    3. Employee commission
      1. Select Edit, go to Agent commission
      2. insert the commission amount
    4. Capture attendance with software
      1. Login to POS, click Tab Attendance
      2. Select Attendance Clock
      3. Insert username and password.
    5. Capture attendance with fingerprint device
      1. Login to POS, click Tab Attendance
      2. Select Attendance Clock
      3. Using thumbprint reader.
    6. Sync attendance to online
      1. Login to attendance, click Sync
    7. E-leave management
      1. Login at
      2. Click E-leave > apply for Leave
      3. Select leave type, choose the date, insert description, select submit.
    8. E-claim management
      1. Login at
      2. Click E-Claim > Apply Claim.
      3. Insert title claim.
      4. Add claim form, select date, claim type, attach and insert amount.
      5. Click submit and email.

  1. Backup
    1. Stand alone
      1. Log in to POS, go to System > Backup now
      2. go to C:/drive and copy ‘bmo’ folder.
    2. Client-server
      1. go to C:/drive, copy ‘bmobackup’ folder.
    3. Formatting your PC (Please consult us first)
  2. Petty cash
    1. Manage, insert, remove
      1. Create petty cash type
      2. Go to Petty cash > Petty cash type.
      3. Petty Cash In, go to Petty Cash > P.T Cash, Cash In
      4. Petty Cash Out, go to Petty Cash > P.T Cash > petty Cash Out
    2. Change shift
      1. Cash-out all in petty cash.
      2. Cash In and change petty cash type to that shift.
  3. Customers
    1. Create, delete, birthday
      1. Create – Click Contact, click New contact
      2. Delete – Go to the contact list
      3. Select customer, right-click and delete.
    2. Open Quotation
      1. Select contact, go to New Quotation
    3. Ageing report
      1. Go to contact List.
      2. Click Report and go to Aging report.
    4. Prepaid credits
      1. Go to contact list > Select and Edit contact
      2. Go to Credit, select prepaid credit history.
      3. Can Add, Deduct, Reset
      4. Create item with prepaid value – create an item, enter reload credit just below remark in item
    5. Deposits
      1. Open POS, enter contact name & item
      2. Enter tendered deposit, click order
    6. Purchase history
      1. Contact list > Select contact > Right Click > Purchase History.
    7. Order status, take away, add on
      1. Open Bizcloud POS, click the Status button
      2. Create status in status setting
      3. Select status, done
    8. Appointment
      1. contact > Appointment > List.
      2. Click New to add Appointment.
      3. Set reminder, done
  4. Membership
    1. Discount
      1. Go to contact List > Membership > Membership category
      2. Select category > enable membership discount > insert min qty > insert category discount > insert discount amount and discount type.
      3. Click Add discount.
    2. Point, redemption
      1. Inventory List > affiliate > Affiliate model.
      2. Insert model name, type = point ratio, commission point 1 = RM 1
      3. Go to affiliate tool > select model
      4. enable/disable point collecting for item
      5. Enable/disable point redemption for item
    3. Recurrence billing
      1. Create item > go to tab Prices.
      2. Select member categories.
      3. At recurrence – insert payment type
      4. initiate Action and expiry action.
      5. Go to Contact list – Must select same member category with recurrence you set.
      6. Go to contact > recurrence to check.
  5. Lockers
    1. Insert and remove
      1. For the insert, go to the locker button,
      2. Click ‘Input’ tab, Insert details at input tab
      3. Click the insert button, message ‘items inserted’ will be display
      4. To remove, go to locker button, click ‘Output’ tab, check details at output tab
      5. Click take out button
      6. Message ‘items taken out’ will be display
    2. Take photos of items
      1. Go to the locker button, click the ‘Input’ tab
      2. Click the ‘Get IMG’ button, Choose image
      3. Click ‘Open’
    3. Store for next visit
      1. Go to the locker button, click the ‘Input’ tab
      2. Insert a date in an expiry date
      3. Click the ‘Insert’ button
  6. Shop layout
    1. Table
      1. Go to system → shop layout design
      2. Click the table and the icon will appear in the layout field
      3. Drag and move the icon, set the name
      4. Click ‘Set’ to set the name of the table
      5. Click ‘Save’ to save the layout
    2. Change layout type
      1. Go to system → shop layout design
      2. Click setting button
      3. Change layout theme, click ‘Save’
    3. Change table
      1. Click the ‘Layout’ button
      2. Select the table user wish to change to
      3. Click ‘Change table’
      4. Choose the table that wishes to change to
      5. Click ‘Change’ to finish the edit
  7. FTP
    1. Setup for mall/server submission
      1. Click ‘Reports’ under the Receipts tab
      2. Click ‘Setting’ inside the Reports windows
      3. In the section of FTP, ticked the ‘Enable’
      4. Fill in FTP Address, Port, Username, Password
      5. Choose the type of report that need to uploaded, choose the date and time for the report upload
      6. Click the ‘Save’ button to save the report
  8. Vendor
    1. Create
      1. Go to inventory → vendor → new vendor
      2. Fill in the vendor information and item from the vendor
      3. Click ‘Save’ to save the vendor
    2. Open P.O
      1. Go to inventory → vendor → new purchase order, fill in the purchase order information. Click ‘Save’.
  9. Vehicle
    1. Enter vehicle database
      1. Go to the Vehicle tab, click Search Vehicle
      2. Click New, enter vehicle details
      3. Click Save As New button
  10. Pet
    1. Enter pet database
      1. Go to Contact, select Pet
      2. Select New Pet, enter pet details
      3. Click Save As New button
  11. Optical job sheet
    1. Create and retrieve job sheets
      1. To create – Go to Contact, select Contact List, select a contact
      2. Go to Jobs, select Job Sheet
      3. Enter job sheet details, click Save As New
      4. To retrieve – Go to Contact, select Contact List, go to Jobs, select Job List
  12. Customer display
    1. Setup
      1. Go to Login Page, click the Setting button
      2. Enter login username & password
      3. Go to General section, go to Devices
      4. Tick Enable Stand Display
      5. Enter Port and Baud 9600 in setting
      6. If you’re using LED display, tick LED Display
      7. Click Save button
  13. BizCloud (Cloud Service)
    1. Sync data
      1. Make sure the internet connection active
      2. Go to System, select Sync Now
    2. View data, report online
      1. Login to your account at
      2. Go to POS tab, select POS Report
      3. Select the report you want to see
    3. Multiple branches
      1. Login to your account at
      2. Go to Admin, select Branches
      3. Click New Branch to create new branch code, copy branch code to POS software
  14. Android Express Waiter
    1. Install, setup
      1. Go to google play store
      2. Download & install XpressWaiter apps
    2. Connect
      1. Check your POS IP address in your PC
      2. Click Windows + R & type cmd then enter
      3. Type ipconfig then enter, write down your IP Address, EXAMPLE: 192.168.X.XXX
      4. Open XpressWaiter apps, click Setting
      5. Enter your IP address at “POS Terminal IP Address”, done
      6. Log in by POS ID at XpressWaiter
  15. Touch screen
    1. Setup
      1. Insert installation CD or download from
      2. Run driver installer until it finishes
      3. The system may prompt for calibration
      4. Do 4 points calibration by touching 4 corner points on the screen
    2. All in one touch screen setup
      1. Download from
      2. Run eGalax Touch application
      3. Select 4 points calibration
      4. Do 4 points calibration by touching 4 corner points on the screen
  16. SMS
    1. Register and setup iSMS
      1. Go to
      2. Send SSM copy and business card for verification. The account will be set up after verification.
      3. Free demo credits will be given for testing
    2. Send SMS
      1. Go to compose SMS page. Enter contact number, type SMS message, click Send.
  17. Bookstore
    1. Insert ISBN and publisher database
      1. Create Book Publisher – Go to Inventory List. Click Publisher, Click New button
      2. Enter Publisher Name, Click Save.
      3. Enter Book Properties – Go to Inventory List, click the New Item button
      4. Go to Properties Tab, enter Book Properties, click Save.
  18. Weight machine
    1. Connect to POS
      1. Connect Weight Machine to POS – Plug Weight Machine cable to PC
      2. Get COM Port number from Device Manager.
      3. Go to the login page, click Setting.
      4. Enter username & password
      5. Go to the general section
      6. Go to the Weight Scale tab, tick Enable
      7. Select correct COM Port number
      8. Select weight scale model, click Save.
      9. Creating Sales – open POS > select item
      10. Click on the QTY column, click the Get Weight button, done
    2. Weight machine with barcode
      1. Connect Weight Scale Machine to PC using LAN cable, disconnect another internet connection
      2. At Weight Scale Machine, press the FUNC button, press 9002 and Enter
      3. Set weight Scale Machine an IP address
      4. PC –, Weight Scale – 192.168.1.XX
      5. Download weight scale software in
      6. Software name EN3.1
      7. Install Barcode Printing Weight Scale Machine software in PC, run software
      8. Go to communication, Select Ethernet
      9. Enter Weight Scale Machine IP address
      10. Select Enable
      11. Go to merchandise > enter item details
      12. Please make sure both items created in weight scale and Bizcloud POS are the same
      13. Click the download button to send data to the weight scale
      14. Create Barcode set in Bizcloud POS – go to User Manual 9. C
      15. Press PLU number of the item > place the item on the weight scale, press Print
      16. Scan the barcode in Bizcloud POS, done
  19. MyCard reader
    1. Setup
      1. Plug MyKad Reader to the USB port
      2. Install the driver from CD, login into POS
      3. Go to Contact, select New Contact
      4. Insert MyKad into MyKad Reader
      5. Click read MyKad button
      6. MyKad info will be displayed in the Contact
  20. Coupon (Offline)
    1. Create coupon
      1. Go to Inventory, select Coupon (Offline)
      2. Enter coupon number and the coupon value
      3. Enter coupon type (Amount or Percent)
      4. Set coupon expiry date
      5. Click Add button to add a coupon
    2. Use coupon
      1. During payment, click ‘Other’ button to select other payment types
      2. Select coupon, enter coupon number and click the Search button
      3. Click on the coupon number to select
  21. Voucher
    1. Create voucher
      1. Go to Inventory List, create a new item
      2. Enter item name Voucher
      3. Set voucher value
      4. Set item into voucher category
      5. Set item as serial control
      6. Click Save As New Item
    2. Receive voucher
      1. Go to Inventory List, select item voucher
      2. Click receive button
      3. Enter voucher serial number
      4. Set serial number expiry date
      5. Click Add button to add serial number
      6. Click Apply button to save
    3. Use voucher
      1. During payment, click ‘Other’ button to select other payment types
      2. Select voucher, enter the voucher number and click the Search button
      3. Click on the voucher number to select