View source for Step by Step Installation 5

== Thermal Printer Installation ==

BMO POS System includes a POS printer module (multiple receipt printer enabled) to allow thermal receipt printing. BMO Point of Sales System are compatible with a wide range of thermal receipt printers. It is also ideal for retail businesses, food and beverage, hospitality and so on.


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=== Model ===

Following are the models listed on [http://www.posmarket.com.my/downloads POS Market Download Page].

[[File:POS-install-thermal-printer-1.JPG |thumb|400px|center|Illustration 1:Models of Thermal Receipt Printer]]


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=== Unlisted Model ===

Below are the unlisted models of thermal printers available at [http://www.posmarket.com.my/downloads POS Market Download Page].

[[File:point-of-sales-system-install-thermal-printer-2.jpg|thumb|400px|center|Illustration 1:Other Models of Thermal Receipt Printer]]


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=== POS 80 Mini Thermal Printer Installation ===

Below is a sample guide to show you how to install POS 80 (80mm) Mini Thermal Printer.

'''*Note: Please connect your printer to the computer and power it on before installing.*'''

1. Go to [http://www.posmarket.com.my/downloads POS Market Download Page]. 

Click "Downloads" at the top menu bar. Under POS Terminal Devices Drivers table, search for POS80 driver that match with your OS(operating system). Then, click "Download".

[[File:POS-install-thermal-printer-3.JPG|thumb|400px|center|Illustration 1: Download POS80 Drivers]]


2. After downloading the Zip file, unzip the folder and double-click on the POS80Driver folder.


3. Double-click on "setup.exe" (POS80Driver > POS80Driver > setup.exe) as shown from Illustration 2 to Illustration 4) to install the driver into your point of sales system. 

[[File:point-of-sales-system-install-thermal-printer-4.jpg|thumb|500px|center|Illustration 2: Click on POS80 Driver folder]]

[[File:point-of-sales-system-install-thermal-printer-5.jpg|thumb|500px|center|Illustration 3: Click on POS80 Driver folder]]

[[File:point-of-sales-system-install-thermal-printer-6.jpg|thumb|500px|center|Illustration 4: Click on setup.exe]]


4. Click "Run" to start install the driver on your computer. Then click "Next" as shown below. 

[[File:point-of-sales-system-install-thermal-printer-7.jpg|thumb|400px|center|Illustration 5: Click on Run]]

[[File:point-of-sales-system-install-thermal-printer-8.jpg|thumb|400px|center|Illustration 6: Click on Next]]

[[File:point-of-sales-system-install-thermal-printer-9.jpg|thumb|400px|center|Illustration 7: Click on Next]]


5. Once you accept the agreement, it will prompt a message to ask you to continue to install this printer driver. Click on "Install". 

[[File:point-of-sales-system-install-thermal-printer-10.jpg|thumb|400px|center|Illustration 8: Click on Install]]


6. After that, select the OS that matches with your computer OS. For example, if you are using Windows XP for your point of sales system, then you must select the Windows XP. Click "Next".

[[File:point-of-sales-system-install-thermal-printer-11.jpg|thumb|400px|center|Illustration 9: Select operating system]]


7. For the settings, you must select POS80 printer as the default printer, then click "OK" and "Finish".

[[File:point-of-sales-system-install-thermal-printer-12.jpg|thumb|400px|center|Illustration 10: Thermal Printer settings]]

[[File:point-of-sales-system-install-thermal-printer-13.jpg|thumb|400px|center|Illustration 11: Complete POS80 Thermal Printer Installation]]


8. Once the printer driver is completely installed, it will prompt up this printer properties window.

(Alternatively, open printer properties window by going to Control Panel > Hardware and Sound > Printers > Right-Click POS80 > Properties>Ports). 

[[File:point-of-sales-system-install-thermal-printer-14.jpg|thumb|500px|center|Illustration 12: Open Printer Properties Window]]


9. You must check the correct port (USB) that is currently connected to the printer. Lastly, click "Apply" and then click "OK". 

[[File:point-of-sales-system-install-thermal-printer-15.jpg|thumb|400px|center|Illustration 13: Select virtual "USB" port and click "Apply"]]

[[File:point-of-sales-system-install-thermal-printer-16.jpg|thumb|400px|center|Illustration 14: POS80 Port]]


10. Next, click on "Device Settings" tab and setup your settings for cash drawer. Then, click "OK". Your cash drawer now is successfully installed to your point of sales system. 

[[File:point-of-sales-system-install-thermal-printer-16b.jpg|thumb|400px|center|Illustration 15: Set setting of cash drawer]]


11. Finally, POS80 thermal printer installation is complete.


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=== POS 80 Mini Thermal Printer Installation for Windows 8 ===

For Windows 8 user, there are some steps should be followed when setting up your thermal printer. Follow below steps to complete the driver installation:

'''*Before installing the printer driver, you need to setup the printer and plug-in the USB to your PC.*'''

'''*You need to change computer date to 01/01/2014 in order to proceed the installation*'''

1. Open [Control Panel]

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-1.jpg|thumb|400px|center|Illustration 1: Control Panel]]


2. Open [View devices and printers]

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-2.jpg|thumb|400px|center|Illustration 2: View devices and printers]]


3. Click [Add a printer]

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-3.jpg|thumb|400px|center|Illustration 3: Add printer]]


4. Click [The printer that I want isn't listed]

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-4.jpg|thumb|400px|center|Illustration 4: Search for printer available]]


5. Select [Add a local printer or network printer with manual settings] and click [Next]

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-5.jpg|thumb|400px|center|Illustration 5: Find a printer by other option]]


6. Select [Use an existing port:] on the left and select [USB001 (Virtual Printer port for USB)] on the right

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-6.jpg|thumb|400px|center|Illustration 6: Choose a printer port]]


7. Click [Next] after select the printer port

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-7.jpg|thumb|400px|center|Illustration 7: Choose a printer port]]


8. Click [Have Disk...]

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-8.jpg|thumb|400px|center|Illustration 8: Install the printer driver]]


9. Click [Browse...]

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-9.jpg|thumb|400px|center|Illustration 9: Click Browse... ]]


10. Locate and open [OCPP-806 driver] folder

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-10.jpg|thumb|400px|center|Illustration 10: Open the folder ]]


11. Open [POS80 Win8 64bit driver] folder

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-11.jpg|thumb|400px|center|Illustration 11: Open the folder ]]


12. Select [ZJPOS80] and click [Open]

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-12.jpg|thumb|400px|center|Illustration 12: Select ZJPOS80 and click Open ]]


13. Click [OK] to continue the driver installation

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-13.jpg|thumb|400px|center|Illustration 13: Click OK to continue ]]


14. Select the [POS80 10.0.0.11] printer driver and click [Next] to install

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-14.jpg|thumb|400px|center|Illustration 14: Select the POS80 10.0.0.11 printer driver and click Next to install ]]


15. Put your desire Printer name and click [Next]

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-15.jpg|thumb|400px|center|Illustration 15: Click Next ]]


16. The driver is installing... just wait...

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-16.jpg|thumb|400px|center|Illustration 16: Loading... ]]


17. Make sure [Always trust software from … …] is ticked and click [Install]

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-17.jpg|thumb|400px|center|Illustration 17: Click Install ]]



18. The printer driver is successfully installed... click [Print a test page] to test print or [Finish] to end the installation

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-18.jpg|thumb|400px|center|Illustration 18: Click Print a test page to test print or Finish to end the installation ]]



19. The POS80 receipt printer driver is installed

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-19.jpg|thumb|400px|center|Illustration 19: POS80 receipt printer driver is installed ]]


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=== POS 58 Mini Thermal Printer Installation ===

Below is a sample guide to show you how to install POS 58 (58mm) Mini Thermal Printer.

1. Go to [http://www.posmarket.com.my/downloads POS Market Download Page]. 

Click "Downloads" at the top menu bar. Under POS Terminal Devices Drivers table, search for POS80 driver. Then, click "Download".

[[File:Point-of-sales-system-install-58-mini-thermal-printer-1.jpg|thumb|500px|center|Illustration 1: Download POS58 Drivers]]


2. After downloading the Zip file, unzip the folder and double-click on the POS80Driver folder.


3. Double-click on "setup.exe" (POS58Driver > setup.exe) as shown from Illustration 2 to Illustration 3) to install the driver into your point of sales system. 

[[File:Pos-58-mini-thermal-printer-installation-2.jpg|thumb|500px|center|Illustration 2: Click on POS58 Driver Folder]]

[[File:Pos-58-mini-thermal-printer-installation-3.jpg|thumb|500px|center|Illustration 3: Click on setup.exe in the POS58 Driver Folder]]


4. Click "Ok" to select the English as your program language. Then click "Next" as shown below.

[[File:Pos-58-mini-thermal-printer-installation-4.jpg|thumb|500px|center|Illustration 4: Select Setup Language and Click Ok]]

[[File:Pos-58-mini-thermal-printer-installation-5.jpg|thumb|300px|center|Illustration 5: Click on Next]]

[[File:Pos-58-mini-thermal-printer-installation-6.jpg|thumb|300px|center|Illustration 6: Accept the Agreement and Click on Next]]


5. Once you accept the agreement, it will prompt a message to ask you to continue to install this printer driver. Click on "Install". 

[[File:Pos-58-mini-thermal-printer-installation-7.jpg|thumb|300px|center|Illustration 7: Click on Install to Start the Installation]]


6. After that, select the OS that matches with your computer OS. For example, if you are using Windows XP for your point of sales system, then you must select the Windows XP. Click "Next".

[[File:Pos-58-mini-thermal-printer-installation-8.jpg|thumb|300px|center|Illustration 8: Select Window XP as Operating System]]


7. For the settings, you must select POS58 printer as the default printer, then click "OK" and "Finish".

[[File:Pos-58-mini-thermal-printer-installation-9.jpg|thumb|300px|center|Illustration 9: Click Ok to agree the Thermal Printer Settings]]

[[File:Pos-58-mini-thermal-printer-installation-10.jpg|thumb|300px|center|Illustration 10: Click Finish to Exit Setup]]


8. Once the printer driver is completely installed, it will prompt up this printer properties window.

(Alternatively, open printer properties window by going to Control Panel > Printers and Faxes > Right-Click POS58 > Properties > Ports).

[[File:Pos-58-mini-thermal-printer-installation-11.jpg|thumb|500px|center|Illustration 11: Select the POS58 from Printers and Faxes]]

[[File:Pos-58-mini-thermal-printer-installation-12.jpg|thumb|500px|center|Illustration 12: Open POS58 Printer's Properties Window]]


9. You must check the correct port (USB) that is currently connected to the printer. Lastly, click "Apply" and then click "OK".

[[File:Pos-58-mini-thermal-printer-installation-13.jpg|thumb|300px|center|Illustration 13: Select Virtual Printer Port and Click Apply]]

[[File:Pos-58-mini-thermal-printer-installation-14.jpg|thumb|300px|center|Illustration 14: Click OK]]


10. Next, click on "Device Settings" tab and setup your settings for manual paper feed and cash drawer. 

Choose "ZPrinter Paper (58 x 3276mm)" as Manual Paper Feed and select "Open cash drawer before printing" as Cash Drawer setting. Then, click "OK". Your cash drawer now is successfully installed to your point of sales system. 

[[File:Pos-58-mini-thermal-printer-installation-15.jpg|thumb|500px|center|Illustration 15: Select Manual Paper Feed]]

[[File:Pos-58-mini-thermal-printer-installation-16.jpg|thumb|300px|center|Illustration 16: Select Cash Drawer]]

[[File:Pos-58-mini-thermal-printer-installation-17.jpg|thumb|300px|center|Illustration 17: Click Ok]]


11. Finally, POS 58 (58mm)  thermal printer installation is complete.


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=== POS 58 Mini Thermal Printer Installation for Windows 8 ===

For Windows 8 user, there are some steps should be followed when setting up your thermal printer. Follow below steps to complete the driver installation:

'''*Before installing the printer driver, you need to setup the printer and plug-in the USB to your PC.*'''


1. Open [Control Panel]

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-1.jpg|thumb|400px|center|Illustration 1: Control Panel]]


2. Open [View devices and printers]

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-2.jpg|thumb|400px|center|Illustration 2: View devices and printers]]


3. Click [Add a printer]

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-3.jpg|thumb|400px|center|Illustration 3: Add printer]]


4. Click [The printer that I want isn't listed]

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-4.jpg|thumb|400px|center|Illustration 4: Search for printer available]]


5. Select [Add a local printer or network printer with manual settings] and click [Next]

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-5.jpg|thumb|400px|center|Illustration 5: Find a printer by other option]]


6. Select [Use an existing port:] on the left and select [USB001 (Virtual Printer port for USB)] on the right

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-6.jpg|thumb|400px|center|Illustration 6: Choose a printer port]]


7. Click [Next] after select the printer port

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-7.jpg|thumb|400px|center|Illustration 7: Choose a printer port]]


8. Click [Have Disk...]

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-8.jpg|thumb|400px|center|Illustration 8: Install the printer driver]]


9. Click [Browse...]

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-9.jpg|thumb|400px|center|Illustration 9: Click Browse... ]]


10. Locate and open [RT58mm Receipt Printer Driver] folder

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-10.jpg|thumb|400px|center|Illustration 10: Open the folder ]]


11. Open [POS58_EN] folder

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-11.jpg|thumb|400px|center|Illustration 11: Open the folder ]]


12. Select [NEWPOS58] and click [Open]

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-12.jpg|thumb|400px|center|Illustration 12: Select NEWPOS58 and click Open ]]


13. Click [OK] to continue the driver installation

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-13.jpg|thumb|400px|center|Illustration 13: Click OK to continue ]]


14. Select the [POS58 10.0.0.6] printer driver and click [Next] to install

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-14.jpg|thumb|400px|center|Illustration 14: Select the POS58 10.0.0.6 printer driver and click Next to install ]]


15. Put your desire Printer name and click [Next]

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-15.jpg|thumb|400px|center|Illustration 15: Click Next ]]


16. The driver is installing... just wait...

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-16.jpg|thumb|400px|center|Illustration 16: Loading... ]]


17. Make sure [Always trust software from … …] is ticked and click [Install]

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-17.jpg|thumb|400px|center|Illustration 17: Click Install ]]



18. The printer driver is successfully installed... click [Print a test page] to test print or [Finish] to end the installation

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-18.jpg|thumb|400px|center|Illustration 18: Click Print a test page to test print or Finish to end the installation ]]



19. The POS58 receipt printer driver is installed

[[File:POS-80-Mini-Thermal-Printer-Installation-for-Windows-8-19.jpg|thumb|400px|center|Illustration 19: POS58 receipt printer driver is installed ]]


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=== Two Printers ===

A Restaurant point of sales setup usually involves two printers, one for printing order items in the kitchen and another for printing receipt at the payment counter. Below are the pictures in guiding you to set up two printers.

1. Download and install the drivers for the two printers. (Refer to [[#Sample Thermal Printer Installation for POS 80 Mini Thermal Printer]] for sample installation guide)

2. Connect printers to PC.

3. Go to your POS Client and open POS setting. Login, choose the printers installed and enter number of copies.

[[File:POS-install-thermal-printer-17.JPG|thumb|400px|center|Illustration 1: POS Client Setting]]

[[File:POS-install-thermal-printer-18.JPG|thumb|500px|center|Illustration 2: Choose printers installed and enter number of copies.]]


4. Click "Apply" and your thermal printers are ready for use.


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=== Three Printers ===

In BMO Point of Sales System, three printer configuration is similar to the sections above. You just have to add the third printer to "Item Printer" on POS setting window.

Below is the screenshot of the configuration. Alternatively, to learn how to install thermal printers, please refer to [[#Sample Thermal Printer Installation for POS 80 Mini Thermal Printer]]

[[File:POS-install-thermal-printer-19.JPG|thumb|500px|center|Illustration 1: Add the third printer to Item Printer]]


''NOTE: Remember to connect all your printers to PC before using.''


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=== Setup, Open Drawer with Printing ===

For the cash drawer to open with receipt printing during a transaction is made, make sure the cash drawer cable is connected to the printer. 

Please refer to [[#Sample Thermal Printer Installation for POS 80 Mini Thermal Printer]] '''Step 10''' onwards.


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=== Replace Paper Roll for 80mm Thermal Printer ===

1. Press the button to lift up the cover.

[[File:point-of-sales-system-install-thermal-printer-20(a).jpg|thumb|300px|center|Illustration 1a: Lift cover]]

[[File:point-of-sales-system-install-thermal-printer-20(b).jpg|thumb|300px|center|Illustration 1b: Lift cover]]


2. When replacing thermal paper roll for your thermal printer, make sure paper is pulled from beneath the roll.

[[File:point-of-sales-system-install-thermal-printer-21(a).jpg|thumb|300px|center|Illustration 2a: Replace thermal paper roll]]

[[File:point-of-sales-system-install-thermal-printer-21(b).jpg|thumb|300px|center|Illustration 2b: Replace thermal paper roll]]


3. Close the cover and make sure it snaps back to the device. The paper should be extended beyond the cutter before closing the cover.

[[File:point-of-sales-system-install-thermal-printer-22.jpg|thumb|300px|center|Illustration 3: Thermal paper replaced]]



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=== Replace Paper Roll for 58mm Thermal Printer ===

1. Pull the lever on the right side of the printer to lift up the cover.

[[File:point-of-sales-system-install-thermal-printer-58mm-replace-paper-roll-1.jpg|thumb|300px|center|Illustration 1: Lift cover]]


2. Add in paper roll.

[[File:point-of-sales-system-install-thermal-printer-58mm-replace-paper-roll-2.jpg|thumb|300px|center|Illustration 2: Add paper roll]]


3. When replacing thermal paper roll for your thermal printer, make sure paper is pulled from beneath the roll.

[[File:point-of-sales-system-install-thermal-printer-58mm-replace-paper-roll-3.jpg|thumb|300px|center|Illustration 3: Pull paper from beneath roll]]


4. Close the cover and make sure it snaps back to the thermal printer firmly. The paper should be extended beyond the cutter before closing the cover.

[[File:point-of-sales-system-install-thermal-printer-58mm-replace-paper-roll-4.jpg|thumb|300px|center|Illustration 4: Close cover]]


Please click [http://www.youtube.com/watch?v=RoZeI03SBzw How to replace paper roll for 58mm Thermal Printer] to view video.


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=== How to Buy Paper from PosMarket.com.my ===

1. Go to [http://www.posmarket.com.my POS Market Homepage]. Scroll down and look for thermal paper roll.

Click on the paper roll item of your choice and you will be redirected to [http://www.e-market.com.my e-Market online shopping website].

You may pick '''58mm or 80mm paper roll''' depending on your requirement.

[[File:point-of-sales-system-install-thermal-printer-23.jpg|thumb|400px|center|Illustration 1: POS Accessories]]

[[File:point-of-sales-system-install-thermal-printer-24.jpg|thumb|400px|center|Illustration 2: E-Market Online Shopping]]


2. Click "Add to Cart". 

[[File:point-of-sales-system-install-thermal-printer-25.jpg|thumb|400px|center|Illustration 3: Add item to cart]]


3. Then, click on the down arrow at the Shopping Cart tab to display the menu and then click "Checkout".

[[File:point-of-sales-system-install-thermal-printer-26.jpg|thumb|300px|center|Illustration 4: Checkout Item]]


4. If you are a new customer, please register an account. Otherwise, login to proceed to your purchase.

[[File:point-of-sales-system-install-thermal-printer-27.jpg|thumb|300px|center|Illustration 5: Register account]]


5. Finally, follow the steps to confirm your order. E-Market will have your thermal paper delivered upon payment received.


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'''Important Related Quick Links'''

* [[POS_System_Functions_33|How to Setup Multiple Printers]]
* [[POS_System_Functions_34|How to Configure Multiple Printing Format]]
* [[POS_System_Functions_1|How to Make Cash Transactions]]
* [[POS_System_Functions_2|How to Perform Debt Sales]]
* [[POS_System_Functions_5|How to Print Receipt]]
* [[POS_System_Functions_9|How to Add Item Options]]