mobile ordering android app
 

mobile ordering android app

Increased Customer Satisfaction

From the moment the customer steps in to the eatery, he or she is immediately served and the process of food and beverage arriving to the table is sped up with this easy to use app.

fast service mobile ordering android app

Faster Quality Service Time

With more time available for the wait staff or servers to tend to the customers needs, the quality of service and speed of service is vastly improved, allowing for better ratings and feedback towards the establishment.

mobile ordering android app reduce error

Reduced Error in Communication

Coming from the customer itself, the orders are bound to be precise and less lost in translation. Works perfectly with your all in one POS system.


Xpress Waiter Customer Ordering App is a food ordering mobile app designed to speed up your restaurant point of sale system operations. The app is installed on to tablets assigned or fixed to each table.

This simple POS is easy to use and can be customized based on each restaurants needs and its clientele. It holds the full variety of menu for each eatery. Customers can immediately start ordering the moment they are seated.

This reduces service time and increases customer satisfaction. The orders can be accompanied with specific requests from each table or customer.

Since the requests or instructions come directly from the customer, via the app, there is a reduced amount of error in communication.
Orders will go directly to the kitchen and waiters can focus on other tasks like food and beverage delivery to each table, topping up on beverage where applicable as well as focusing more on personalized customer satisfaction and faster table turn around.

The Xpress Waiter Customer Mobile Ordering App is available for everyone including existing POS System Malaysia customers. The customer mobile ordering Android app is built to work seamlessly with online pos system Malaysia.

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Download Android App

xpress waiter mobile ordering download google play store

Scan QR code and download!
xpress waiter mobile ordering pos system qr code
Requires Android : 2.3 and above

** For existing users who wish to add on this feature in current POS System, please contact our support team for further assistance.

  • Make New Orders
    Xpress Waiter for POS System platform offers real time menu display in your mobile phone which connects directly to the restaurant’s point of sale software and kitchen. Your customers will be able to complete their order without involving restaurant waiters.
  • Append Orders
    Xpress Waiter is able to handle constant food item add-ons by customers anytime. All will be received by your restaurant POS system and kitchen. This will reduce waiting time tremendously.
  • Print to Server
    The moment your customers press “Order”, the item receipt will be printed at the kitchen without going through your service crews.
  • Item Lists
    All items is sync real time from the restaurant POS system database. Only 4 steps are involved. Choose your item category. Then search for your desired item. Select that item and place an order. That’s all!
  • Supports Chinese Language
    POS Market POS System and Xpress Waiter Mobile Ordering is compatible with Chinese language. Your customers will be able to view the menu in Chinese and make order.

 

Self Ordering Xpress Menu Software Steps

mobile ordering device IP number
mobile ordering android app table layout

Step 1

  • Download/update to latest version app in playstore.
  • Please install latest POS client at your POS terminal.
  • Insert your IP in setup & choose layout for table number.
mobile ordering android app order list

Step 4

Customer can go to their order list to amend order & send order.


mobile ordering system login

Step 2

Log in “Xpress Menu”.

mobile ordering android app confirmation

Step 5

  • After order, status bar will updated. Customer can add on order, they just need to repeat the previous setup.
  • Status bar will indicate item that has been send to kitchen.

mobile ordering android app set item category
mobile ordering android app item quantity
mobile ordering android app item option
mobile ordering android app add item

Step 3

Item category will be shown > Select item > Select Quantity > Select Option (if any) > Item Added

mobile ordering android app fix screen

Step 6

Few function has been updated to smoothen Xpress Menu:

  • Item options now can set limit. Exp: 1 item have 5 options but only allowed to choose 2.
  • Password can be set in xpress waiter app > setup to prevent customer log out themselves.
  • Please pin Xpress Waiter App so customer unable to use recent apps function – go to setting > security > screen pinning > scroll to the bottom of overview and find a pin.
mobile ordering android app pin screen
mobile ordering android app unfix screen
  • To unpin, press back & overview at the same time.
  • Image for SET can be set in corresponding item.
  • Other item image just set as normal.