Increased Customer Satisfaction
From the moment the customer steps in to the eatery, he or she is immediately served and the process of food and beverage arriving to the table is sped up with this easy to use app.
Faster Quality Service Time
With more time available for the wait staff or servers to tend to the customers needs, the quality of service and speed of service is vastly improved, allowing for better ratings and feedback towards the establishment.
Reduced Error in Communication
Coming from the customer itself, the orders are bound to be precise and less lost in translation.
Xpress Waiter Customer Ordering App is a food ordering mobile app designed to speed up your restaurant operations. The app is installed on to tablets assigned or fixed to each table.
It is easy to use and can be customized based on each restaurants needs and its clientele. It holds the full variety of menu for each eatery. Customers can immediately start ordering the moment they are seated.
This reduces service time and increases customer satisfaction. The orders can be accompanied with specific requests from each table or customer.
Since the requests or instructions come directly from the customer, via the app, there is a reduced amount of error in communication.
Orders will go directly to the kitchen and waiters can focus on other tasks like food and beverage delivery to each table, topping up on beverage where applicable as well as focusing more on personalized customer satisfaction and faster table turn around.
The Xpress Waiter Customer Ordering App is available for our existing customers.
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- Make New Orders
Xpress Waiter for POS System platform offers real time menu display in your mobile phone which connects directly to the restaurant’s POS client and kitchen. Your customers will be able to complete their order without involving restaurant waiters.
- Append Orders
Xpress Waiter is able to handle constant food item add-ons by customers anytime. All will be received by your restaurant POS system and kitchen. This will reduce waiting time tremendously.
- Print to Server
The moment your customers press “Order”, the item receipt will be printed at the kitchen without going through your service crews.
- Item Lists
All items is sync real time from the restaurant POS system database. Only 4 steps are involved. Choose your item category. Then search for your desired item. Select that item and place an order. That’s all!
- Supports Chinese Language
POS Market POS System and Xpress Waiter Mobile Ordering is compatible with Chinese language. Your customers will be able to view the menu in Chinese and make order.
Self Ordering Xpress Menu Software Steps
Few function has been updated to smoothen Xpress Menu:
- Item options now can set limit. Exp: 1 item have 5 options but only allowed to choose 2.
- Password can be set in xpress waiter app > setup to prevent customer log out themselves.
- Please pin Xpress Waiter App so customer unable to use recent apps function – go to setting > security > screen pinning > scroll to the bottom of overview and find a pin.