Increased Customer Satisfaction
Customer is immediately served and the process of food and beverage arriving to the table is sped up with this easy to use app.
Faster Quality Service Time
The quality of service and speed of service is vastly improved, allowing for better ratings and feedback towards the establishment.
Reduced Error in Communication
Coming from the customer itself, the orders are bound to be precise and less lost in translation. Works perfectly with all in one POS system.
Xpress Waiter Customer Ordering App is a food ordering mobile app designed to speed up your restaurant operations. The app is installed on to tablets assigned or fixed to each table.
It is easy to use and can be customized based on each restaurants needs and its clientele. It holds the full variety of menu for each eatery. Customers can immediately start ordering the moment they are seated.
This reduces service time and increases customer satisfaction. The orders can be accompanied with specific requests from each table or customer.
Since the requests or instructions come directly from the customer, via the app, there is a reduced amount of error in communication.
The Xpress Waiter Customer Ordering App is available for our existing customers. Contact us to BUY NOW!
Xpress Waiter supports multiple categories of items
- Make New Orders
Xpress Waiter for POS System platform offers real time menu display in your mobile phone which connects directly to the restaurant’s POS client and kitchen. Your customers will be able to complete their order without involving restaurant waiters.
- Append Orders
Xpress Waiter is able to handle constant food item add-ons by customers anytime. All will be received by your restaurant POS system and kitchen. This will reduce waiting time tremendously.
- Print to Server
The moment your customers press “Order”, the item receipt will be printed at the kitchen without going through your service crews.
- Item Lists
All items is sync real time from the restaurant POS system database. Only 4 steps are involved. Choose your item category. Then search for your desired item. Select that item and place an order. That’s all!
- Supports Chinese Language
POS Market POS System and Xpress Waiter Mobile Ordering is compatible with Chinese language. Your customers will be able to view the menu in Chinese and make order.
Self Ordering Xpress Menu Software Steps
- Download/update to latest version app in playstore.
- Please install POS 251439.
- Insert your IP in setup & choose layout for table number.
Log in “Xpress Menu”.
Item category will be shown > Select item > Select Quantity > Select Option (if any) > Item Added
Customer can go to their order list to amend order & send order.
- After order, status bar will updated. Customer can add on order, they just need to repeat the previous setup.
- Status bar will indicate item that has been send to kitchen.
Few function has been updated to smoothen Xpress Menu:
- Item options now can set limit. Exp: 1 item have 5 options but only allowed to choose 2.
- Password can be set in xpress waiter app > setup to prevent customer log out themselves.
- Please pin Xpress Waiter App so customer unable to use recent apps function – go to setting > security > screen pinning > scroll to the bottom of overview and find a pin.
- To unpin, press back & overview at the same time.
- Image for SET can be set in corresponding item.
- Other item image just set as normal.